Belvoir Swansea repair reporting

Txais tos rau peb kho lawv

Yog hais tias koj yog logging ib qho ceev nrooj qhov teeb meem no teev tawm ntawm chaw ua hauj lwmThov mus ua li ntawd ntawm no lawv muab ntau npaum li cas kom paub meej tias tau. Yog hais tias tswv ceev koj qhov teeb meem no yuav tau kis rau peb tawm ntawm cov sij hawm PropCall Helpline, leej twg yuav tsom hu rau tus xov tooj koj tau muab tso rau hauv peb caug feeb, thiab yog tsim nyog, npaj ib daim ntawv cog lus mus xyuas tsis pub dhau plaub teev. Nws tseem ceeb heev uas qhov no yog qhia kom meej thiaj li yuav khaws yog hais tias nws yog ceev, ces thov saib xyuas thaum inputting cov lus rau lawv (i.e. yog hais tias koj muaj ib tug leak, kom paub tseeb tias ua raws li cov dluab leak pop tuaj dluab).

Thov nco ntsoov yog qhov no koj twb qhib thiab tau dealt nrog ib pab neeg ces koj yuav tsum tsis txhob qhia qhov no ua ib qhov teeb meem tshiab ntawm PropCall, tsuas yog nws muaj ho worsened thiab ua ceev. Yog hais tias koj qhia qhov no rau PropCall thiab qhov no yog twb qhib nrog peb, thiab PropCall xa ib daim ntawv cog lus unneccessarily, ces koj yuav tau liable rau tej tsub.

DISCLAIMER

Cov sij hawm tawm ntawm cov sij hawm PropCall yog muab los ntawm ib feem peb tog twg uas yog qhia los ntawm Belvoir Swansea hauv kab nrog peb repair Guidelines (muab rau koj txav mus nyob rau hauv koj phau ntawv Handbook). Occupiers yuav tsum troubleshoot teeb meem li ntau reasonably tau. Yog hais tias koj qhia ib qhov teeb meem raws li ib tug tawm ntawm cov sij hawm thaum muaj xwm ceev, thiab nws yuav tsis tswv li ntawd los yog yuav muaj tau tswj los ntawm koj tus kheej (tsis muaj ib feem peb tog lag luam), tej zaum koj yuav tau hu rau tus nqi tes.

TSEEM CEEB - CORONAVIRUS

Yuav kom tiv thaiv tau txoj kev noj qab haus huv thiab kev nyab xeeb ntawm peb cov neeg ua hauj lwm thiab cov lag luam, peb yuav nug tag nrho cov cuab yeej occupiers qhia rau peb tam sim ntawd yog hais tias ib tug nyob hauv tsev neeg yog rho tawm vim Covid-19.

1 Qhov teeb meem yog dab tsi?

Please confirm whether this issue is in a private area, or a communal area.

Qhov chaw ntawm qhov no *

Private

Communal

Li ntawd, koj qhov teeb meem yog dealt nrog sai li sai tau thov muab peb nrog ntau cov lus kom tau rau cov khoom siv cuam tshuam dab tsi. Thov muab cov appliance, ua qauv, qauv thiab serial number (yog tau). Thov muab ib qho outline ntawm qhov teeb meem thiab piav tej teeb los yog tej suab txawv.

Teeb Bulbs: Thov piav seb qhov teeb meem yog dab tsi thiab khoom (s) cuam tshuam dab tsi kom ntau li ntau tau. e.g hom thiab luaj li cas ntawm bulb, screw cap/bayonet cap, txheem, compact, LED, halogen etc.

Laj kab: Thov piav qhov teeb meem nyob rau hauv ntau npaum li cas kom paub meej npaum li cas. Rau cov-timber fences kuj muaj xws li cov khoom siv laj kab yog ua tawm. Thov kuj upload duab ntawm lub laj kab.

Thov lub xeev tus nab npawb thiab (yog tau) qhov luaj li cas ntawm cov cuam tshuam thiab upload duab ntawm nws/lawv. Thov qhia lwm yam lus nyob rau hauv seem no.

Thov piav seb tus leak los ntawm kev siv rau: (a) li cas ib lub thawv loj yuav tsum tau thiab npaum li cas lub thawv yuav tsum tau emptied e.g. ib khob txhua teev los yog ib khob txhua hnub; thiab (b) seb qhov leak yog qhov constant los yog intermittent. Thov muab peb nrog ntau yam lus kom tau txog cov khoom uas yog leaking.

Thov piav qhov teeb meem nyob rau hauv ntau npaum li cas kom tau thiab muab cov lus uas chav tsev los yog chav tsev muaj cuam tshuam dab tsi, thaum qhov teeb meem yog xub pom thiab npaum li cas qhov teeb meem yog dab tsi.

Thov qhia seb yuav ua li cas, muab ntau npaum li cas kom paub meej npaum li cas.

Appliance yam *

Ua *

qauv *

Serial nab npawb

Pes tsawg flights ntawm stairs rau lub appliance

Hom bulb (e.g. standard or LED) *

Luaj li cas ntawm bulb (e.g. standard los yog compact) *

Bulb fittings (e.g. screwcap los yog bayonette) *

Pes tsawg tus bulbs cuam tshuam dab tsi *

Laj Kab piav qhia (eg ntoo lossis hlau) *

Pes tsawg tus cuam tshuam dab tsi *

yam khoom *

Tsuas yog cov cuab yeej siv rau cov cuab yeej *

Tsis Muaj

Ib lub thawv loj yuav tsum tau rau lub leak? *

Koj yuav tsum tas nws? *

Puas yog qhov leak lossis intermittent? *

Chav twg los cuam tshuam dab tsi? *

Cov ntawv nyeem yuav tsis ntev tshaj 50 cim.

Thaum twg yog qhov teeb meem xub pom? *

Qhov teeb meem no yog qhov teeb meem li cas? *

Txhaum kom paub meej *

Thov qhia ntau npaum li cas kom tau cov lus qhia txog qhov no Thov qhia thaum koj xav tau qhov kev pab cuam muab qhov chaw, (yog muaj) nquag koj xav kom nws tshwm sim, thiab lwm yam ntaub ntawv hais txog qhov kev pab cuam uas koj xav tau

Nyem rau ib daim duab mus ntxiv Thov xaiv ib qho kev xaiv saum toj no Thov sau cov ntawv ceeb toom

2 Ntxiv cov duab

Thov ntxiv txog 10 cov duab, yees duab los yog audio ntaub ntawv (max: 30mb txhua) los piav qhov teeb meem.

Upload ntaub ntawv (s)

3 Hais kom paub meej

Address

Nrhiav chaw nyob

Address

nroog

Postcode

Cov Qhabnias

4 Koj cov lus tiv thaiv kom paub meej

No reporting occupier)

This issue will be raised without a reporting occupier

Title

Npe

surname

Email chaw nyob

Xov Tooj

xov tooj ntawm tus xov tooj

5 Tshawb kom paub meej thiab xa

Ntxiv mus

*e.g. chaw nres tsheb thiab txwv tsis pub siv rau vans

Kuv muab cai rau kuv cov cuab yeej yuav tsum tau saib tsis tau kuv tam sim no

LOSSIS

Kuv xav tuaj thaum lub chaw ua hauj lwm yog ris tawm

Tsiaj ntawv qhia txog cov lus qhia

*Yog hais tias muaj cov tsiaj nyob rau hauv cov cuab yeej, thov muab lus kom paub meej

Tswb cov lus qhia

*Yog hais tias muaj tswb tswb nyob rau hauv cov cuab yeej, thov muab lus

Txwv tsis pub nres tsheb

*Yog hais tias muaj chaw nres tsheb txwv tsis pub nyob ze cov cuab yeej, thov muab lus

Nws muaj nws ib tug lam tau lam ua Cov cuab yeej no puas yog?

Kuv pom zoo rau qhov cov ntsiab lus thiab tej yam kev mob

Nco ntsoov kuv paub meej ntxiv lub sij hawm tom ntej

Saib daim ntawv ceeb toom txog kev tsis pub twg paub

Xa tsab ntawv no